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HA HA.
part of the job is "taking control" of the call.
never be rude, never not listen - but get the info. and get off the phone.
It's not like campaign calling. I work for campaigns, but don't advocate. Survey would be a better title that pollster for this thread, but it doesn't sound as cool :-)
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Traveling Wilburys (l to r)
Bob Dylan, Jeff Lynne, Tom Petty, George Harrison, Roy Orbison
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